Monday, 26 April 2010

Nobody can stop me from going British Musuem this time!

A pictures walk-down of what happened in the 2 days in LONDON, a place where you can not stop finding things to do.

Great weather, passed by these huge chimneys which could normally see from far only

the pretty lady was posing for me, and the SNOG yogurt indulgence! a must-try in London

the long known Trafalgar square, nice place to hang out on sunny days

this is an interesting fact to share, the centre point to measure the distance of main cities from London, thanks Ngee for the info.

The Apollo Victoria Theatre, where we watched wicked witch of OZ

Nice interior design, the musical was quite good, very colorful stage design...very magical at some point...

The couple Kelvin&Eunice spent their night with us, thanks for coming really

Another couple Hong&Ying spent a night with us in Russel Square without prior notice, I can't resist myself from taking this photo, not supposed to be publicised, well at least not in FB. nobody will read this anyway hehehe

Finally I made it to British Museum, one of the greatest achievement really, thanks to Ngee for insisting to go.

Camden Market was really like petaling street in KL, but a better renovated version. Every corner of it seems to give you different feelings and inspiration, highly recommended to everyone =) Ngee seems to know lots of good place to go in London

Here it is, the High Commission of Malaysia in London, passport renewal process was quite efficient, apart from the machine broke down issue which made us waited for nearly 2hours, it could have been faster. Overall, you get the feel of being in Malaysia as you hear the familiar acccent, the small kitchen selling nasi lemak and kueh, friendly malay staffs who can speak hokkien with you if he found out you are hokkiek lang LOL Another extra point to mention is that, on your new passport, the place of issue will be ' High Commission of Malaysia, London' COOL MAN >.< 50GBP spent worthwhile :P

Monday, 19 April 2010

Can't help smiling

YES! finally our europe tour has been finalised and the only thing left is the anticipation for it come, I'm so happy! I'm currently in the excited state, it's so hard to keep it from people how happy I am now, I even made my Nasi Lemak this way...


I think I will just keep on smiling like my nasi lemak did, can't wait to go home to sink my teeth into a proper authentic nasi lemak and everything else!

Just hoping that the Iceland's Ey......something volcano (Eyjafjallajoekull is the right name) will stop erupting soon or the wind will change direction, then my trip to go HOME will be secured =)

Recently I've resumed my work on flowers' photo collection again, continuation from last Spring. This deadly Spring, kinda disappointing because of the inconsistency of the rain and sun, flowers are not bloomed to it's prettiest and under the best nurtured way, even blossom on the trees have been late.


A week after taken this photo, the flowers have all died because of the return of the cold


A week after taken this photo, all petals have dropped to the ground because of strong wind


I was arguing (well...discussing) with someone about the name of this plant, and I was too stubborn and being denial that it is the BUTTERCUP. It's a fact, there's no point to argue and got angry about myself for not knowing the name of this little plant. In the end, I was awaken by 'you always want to be right', thanks for saying that :/

Botanical knowledge of the day: Buttercup is called bouton d'or in french.

It's almost going to the end of thesis writing, and London here I come, be wicked, am going to watch Wicked! ^_^

Saturday, 10 April 2010

Subway Awesome



A quick view of liverpool's blossom

I like SUBWAY, and now I like it even more! There's a reason why subway has such a long history in their fast food franchise bussiness, having to survive under the competition of so many fast food restaurants, but stil growing stronger and bigger. Not only it's freshly served sandwiches, but also it's thumb up-ed customer services.

I myself have had a bad Subway moment on Easter Monday in Liverpool, but it quickly regained my trust as soon as I made a complaint. Out of my expectation, the area manager has done a great job in sorting out this issue as soon as he could and I'm completely satisfied with it. Just a little small matter which involved a small amount of money, at least I'm impressed with how good the UK is, in being a country where people are free to speak and feedback and reflect.

If you have time, please read the incident below (conversation between me and the Subway Manager through email) and be more positive of making any complain in the future =)

I'm SS, your customer who has used debit card for a transaction to pay a set of meal deal on the 6th April in you branch of Subway at the exchange street, Liverpool. I just realised that I've been charged twice in my account, one 3.48GBP and another 4.79GBP. It was like this, after I chose to get the meal deal and paid 1GBP extra to get the subway refillable cup, I was told by the cashier to pay 3.48GBP at the till, so I did. Then, I went on to eating my meal and the cashier came back to me saying that she did not get the transaction through and asked me to go back to pay again. Hence, I paid at the till again using my debit card, and realised that it was supposed to be 4.49GBP because the meal deal itself was 3.49GBP and 1GBP for the cup. However, the cashier and the manager said there were some new settings in the cash machine that they could not manage to charge the meal deal and the cup accordingly, so they put the transaction total as 4.79GBP and gave me 30pence in cash for change. I agreed without realising that they did actually charged the first transaction of 3.48GBP until I saw my bank account history today.

So, would you please sort this out for me by refunding 3.48GBP, your attention will be very much appreciated.


Thank you for your comments regarding your visit to our SUBWAY, Exchange Street.
All SUBWAY Restaurants strive to supply our customers with excellent service, great tasting food and 100% accuracy of orders. We know this is an awesome goal to consistently reach however comments from our customers ensure that we keep our goals on track and we appreciate customers taking the time to advise us if they are less than happy.
Please accept my sincere apologies, if you would like to go into the store and ask for the manager we can organise a refund?
Please be assured this matter has been taken seriously, and your comments have been addressed with the Area Manager, who will endeavor to ensure incidences such as these do not happen again in the future.
Once again, please accept my sincere apologies for your upset.
Regards
XX


Thanks for your quick reply. I will not be able to visit the store in Exchange street, Liverpool as I'm already back to Nottingham now. Would it be possible to refund it in the Subway store in Nottingham, or refund me through bank transfer is fine for me.

Unfortunately Subway is a franchise owned business and we do not links with other stores outside of the North West, in addition we do not have any outgoing payment facility.
I can send you vouchers for 2 free Meal Deals, each voucher is to the value of £3.99?
Please accept our sincere apologies.


Thanks for your offer, yes that is a great idea to receive the vouchers for compensation.

Can you please confirm your postal address and I will get them in the post this evening.

These series of reply happened in one day, I'm impressed by how fast the manager acts. Then, two days later I've got my free meal deal vouchers in my mailbox! One word to describe this, EFFICIENT ^.^

OKAY I'm so so hot, it's spring but it's almost like summer. I just realised that I've got only one Hacks left, only one left!!! I'm going to eat it now and start craving for it until I go back to Malaysia in 4 weeks time YEAHHH